Roon 1.8 crash report - viewing albums of a particular label

Core Machine (Operating system/System info/Roon build number)

Windows 10 x64 Build 21343, 32GB RAM, RTX 3090, i7 Sandy Lake @ 4GHz, all latest drivers
Roon 1.8 Build 783 (stable x64)

Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)

WiFi - Intel on-board adapter

Audio Devices (Specify what device you’re using and its connection type - USB/HDMI/etc.)

ASUS Xonar 7.1 PCI-e card
NAD M33 Airplay streaming (no wired output) connected to KEF Ref 1s - but note that the issue can be reproduced even using system/direct headphone output from computer

Description Of Issue

1 . Search for a label (eg “harmonia mundi”), scroll to label in search results.
2. Click on label name. See screen showing albums in library (in my case “16 of 244 albums”).
3. Then click the publisher tag/filter, try to add to favourites, or try to view other unfiltered albums. UI immediately hangs. Music keeps playing in background but UI becomes unresponsive and Windows prompts you to kill the process.

Also, there appears to be no obvious way of viewing all the albums released by a particular label (as distinct from albums currently in your library). This is unfortunate, as if I’ve discovered a label that makes high quality recordings I’d like to be able to see what else they’ve released.

Finally, experiencing a lot of ‘blips’, ‘pops’ and random noise when streaming to the M33 via Airplay that I do not hear via Spotify Connect, or the native BluOS app. No DSP. Happens with downsampling/downmixing both on and off. Processing rate is 40x across the board. Any ideas what could be causing this?

Thanks for your help.

Hey @jaani,

Welcome to the Roon community :wave: (12 days too late…)

Thanks a bunch for the clear description of the issues you’re experiencing - sorry about the trouble and sorry about the delay in replying. Normally, our response times are a whole lot faster. We are working our way through a number of open threads…:pleading_face:

I’ve moved this thread into our technical team’s queue so they can take a closer look and share their insight.

Please, bear with us a little longer :bear: