Core Machine (Operating system/System info/Roon build number)
Intel Core i5-9400H@2.5GHz, 16G RAM.
Windows 10 Enterprise Version 1809
Roon Version downloaded via https://download.roonlabs.com/builds/RoonInstaller64.exe
Network Details (Including networking gear model/manufacturer and if on WiFi/Ethernet)
Connected via Wifi, Roon-Core (ROCK) can be accessed through the same connection (Web-Interface, Web-Display on port 9100).
Description Of Issue
Roon crashes immediately (and reproducible).
I have the same issue
Hi @Henrik_Wist
Apologies for the delay!
Can you give us some additional details about the Windows machine you’re using? What kind of GPU does it use?
If you uninstall the app and reinstall it is there any change?
Hi @dylan,
the machine in question is a Dell Latitude 5401 laptop with 16G RAM. As far as I was able to find out this has an integrated GPU (Intel UHD-Graphics card 630, from the manual).
Yes, I did uninstall and reinstall and could still observe the crash - I haven’t tried since, though.
Hope this helps for pinning down the problem.
Cheers,
Henrik
Thanks for the followup, @Henrik_Wist
Would you kindly try to launch Roon again and, assuming the crash occurs, use the directions found here and send us over a set of logs using a shared Dropbox link? Thanks!
@dylan sure can do. Is the log from the windows machine enough or should I include the one from the core as well? Can I share the dropbox link here?
Hi @Henrik_Wist
Yes you can share a link here or send them directly to me via a PM. For now, I believe that only the Windows logs should be necessary.
I’ve sent you a DM earlier today 
Have a good weekend!
Henrik
@Henrik_Wist — Just wanted to let you know that I followed up via PM.
