Roon 1.8 server crashing

Sorry, I can’t see where to attach the log so here is the bit you need from it. This was working yesterday.

02/11 12:05:30 Error:
Local Time: 02/11/2021 12:05:30 +13:00
Device Serial Number: 3FF4D3A5-5E18-4250-A6A4-1A19DC6DA90B
User Id: f425ac80-1227-44f5-8330-9d694d2476cf
Roon Version: 1.8 (build 753) stable
OS Version: Windows 10

Application Domain: Roon.exe
Assembly Codebase: file:///C:/Users/markh/AppData/Local/Roon/Application/Roon.exe
Assembly Full Name: Roon, Version=, Culture=neutral, PublicKeyToken=null

CPU0 Description: Intel64 Family 6 Model 58 Stepping 9 2901 MHz (64-bit)
CPU0 Num Cores: Physical: 2 Logical: 4

GPU0 Description: Intel® HD Graphics 0 MB
GPU0 Video Mode: 1920 x 1080 x 4294967296 colors
GPU0 Driver Version:

SCREEN0 Name: \.\DISPLAY1 (primary)SCREEN0 Bounds: 0,0 1920x1080

–[ INNER EXCEPTION ]------------------------------------------------
Inner Exception Source: BrooEngine
Inner Exception Type: System.NullReferenceException
Inner Exception Target Site: <>c__DisplayClass14_1.b__2
Inner Exception Message: Object reference not set to an instance of an object.
Inner Exception Data: none

–[ Inner Stack Trace ]------------
Broo.Engine.LoadContext/<>c__DisplayClass14_1.b__2(Task1 task) BrooEngine.DLL, IL 70, N 178 System.Threading.Tasks.ContinuationResultTaskFromResultTask2.InnerInvoke()
mscorlib.dll, IL 36, N 103
mscorlib.dll, IL 16, N 70

–[ OUTER EXCEPTION ]------------------------------------------------
Outer Exception Source: mscorlib
Outer Exception Type: System.AggregateException
Outer Exception Target Site: Task.ThrowIfExceptional
Outer Exception Message: One or more errors occurred.
Outer Exception Data: none

–[ Outer Stack Trace ]------------
System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)
mscorlib.dll, IL 17, N 4593189
System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)
mscorlib.dll, IL 67, N 13992992
Roon.exe, IL 789, N 1970
BrooEngine.DLL, IL 10, N 56
BrooEngine.DLL, IL 199, N 715
Sooloos.Application.Main(String[] argv)
Roon.exe, IL 1935, N 4549

Sorry for the trouble, @mark_hales

Can you provide some details on your Core machine? What GPU does it use?

Does it crash right at launch or after doing a specific action?

The GPU is Intel integrated HD. It crashes immediately, before the splash screen appears.

1 Like

A post was split to a new topic: Windows devices crashes right at launch

Thanks for the info, @mark_hales

Can you try completely uninstalling the GPU drivers and then reinstalling them from the manufacturer?

If there is no change after that, please use the directions found here and send us over a set of logs using a shared Dropbox link.


Hi Dylan,

I installed a bunch of optional windows updates and it’s working now. Thanks for your help.