Hi Fam,
Recently I noticed that Roon sees only about 1/10 of my complete Tidal music. It shows only 450ish albums from Tidal instead of 4-5000.
When I go to an album that is 1000% in my Tidal favourites, it shows the + sign to add it to my library in Roon. When I tap it, nothing happens; it just shows as if it would import it, but nothing happens.
Same way, when I mark a new album in Tidal as a favourite, Roon won’t show it in the Albums.
Tried to log out / log in at least 10 times, just did a backup restore from last year, but nothing changed.
It worked perfectly fine a few weeks ago. No updates, nothing changed, but it went south.
For technical reasons, I don’t want to upgrade to 2.0, but perhaps I’m forced into it after all?
Anyone experienced something similar?
TIA
mjw
(Here I am with a brain the size of a planet and they ask me to pick up a piece of paper. Call that job satisfaction? I don't.)
2
What technical reasons? Version 1.8 was originally supported because Roon 2.0 needed a permanent Internet connection for a heartbeat. This is no longer the situation. It is recommemded that you upgrade; the technical requirements for both versions are identical.
AFAIK, support for 1.8 has ceased, and recent changes to the TIDAL API, which were addressed in Roon 2.0 (after breaking things) may not work with 1.8.
Nonetheless, you should open a support request.
To equip the Roon Technical Support team to assist you directly, please follow this link to provide the details of your case to Technical Support: Technical Support Request
Respond to the prompts there to ensure that you’ve performed basic troubleshooting and to ensure Technical Support has the full details necessary to expedite Technical Support’s investigation into the case.
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Everything worked perfectly until 2 weeks or so… been using the same old Mac mini as a core for years without changing anything. No idea why it started to develop this weird issue.
Fortunately it works with local music, so back to the old days I guess.
