After update to build 1148 Roon Core can’t relaunch. I was running 2.0 previously without any issues. I have tried downloading Roon againg reinstalling but without any change.
It is stuck during opening until message about ending unexpected
I had the same problem - but after some time, not sure how long but definitely longer than expected, the Core suddenly sprang into life and now all is good.
Hi Adrian
Thanks for sharing your experience.
My problem is that it doesn’t just keep on trying to open.
After “longer than expected” it stops with a system error that it stopped unexpected (free translation from my danish version)
From there I can choose to cancel or retry opening with the same result
Br. Peter
Following up on this thread, are you still running into issues getting your core to boot up? I’d like to enable diagnostics on your account, but we’re not able to connect to your Mac Mini.
If possible, would you be able to send us a set of manual logs from the core device you’re having issues with? Please use the directions found here and send over a set of logs to our File Uploader.
Hi @benjamin
Thanks for following up.
Yes the problem still persist. No I would assume that connecting to the Mac mini would require that Roon is running, and that’s exactly the problem. I can’t open it.
I have uploaded the logs as requested with the name “Peter_Hvidegaard.zip”
I really hope for your assistance to be able to play using Roon again.
Please let me know how I can assist further.
Best regards, Peter
Thank you for taking the time on this! As a next step, I’d like to get a fresh database going on your core to see how things function. Please follow the steps below:
Hey @benjamin
Tried as you suggested besides for obvious reasons I am not able to make a backup.
After reinstall it appeared to open up normally asking to either search for Core or use this as core.
I chose the latter and was asked for login.
Thereafter the program shut down with the same system message that roon stopped unexpected
Best regards
Peter
Well we can give it a try.
However it seems more like it is crashing on the system.
Just tried opening the new installation and from the screen just waiting for my input to search for Core or use this as Core the program shuts down.
I assume you mean the dns setting on the router?
That is just set to getting it from isp and the computer is just set to the router.
Or do you just want me to change settings on the computer with the Core installed?
Hey @benjamin
Tried changing the dns on the router to Google.
No change.
When trying to open roon it crashes and shuts the screen down.
I would have been surprised if that was the case.
Roon on other computers opens. (And they have the same dns settings. (Obviously opening other roon installations now they will just be waiting for the Core)
Best regards
Peter
Hej again @benjamin
Tried your suggestion above but with the exact same result.
Downloads and installs. When opening I choose to set up as core, enter my login information and it completely shuts down with the same message of having closed unexpected.
Thanks for giving that a try. I’d be curious to see if you’d be able to set up Roonserver successfully, as a test run compared to using the full version of Roon.
In short Roonserver is a headless version of Roon, in which you can still set it up on your iMac. From there, you can download the roon remote app to your iMac, and it would function very similarly.
Here is more info on this:
And here is a step by step on migrating to Roonserver:
I’m having the same problem. My Roon Core (Mac Mini M1) is running Roon 2.0 build 1149. I can’t access Roon from my Pixel 4a 5g phone or HP Spectre x360 PC, both of which are running Roon Core 2.0 build 1148. I get an incompatible versions error message
Build 1149 is early access, so you’ll need to make sure your devices are also running early access. You can learn more and get the downloads needed below:
Hej @benjamin
Tried setting up the Roon server instead.
At first it looked like a success. Status on the Roon server was running and I managed to locate it on on the remotes before access was quickly interrupted.
I can now see the status switching between started, not responding, error
So sadly, no solution
Best regards, Peter
I have no problem with Roon 2.0 as core on my MacBookPro, but I feel your pain and it is very pity I would expect that the support will look at your machine via teamviewer and analyze the problem. Did you send the full error message to the support team?