Network; Netgear Mesh which includes one main router and two sattelites all are ORBIRBK752.
Setup: Core running on iMac, connected through ethernet to HifiRose RS150B streamer >> Mola Mola Tambaqui DAC >> Pre Amp (Pass Labs XP22) >> Power Amp (Pass Labs X250.8)
Library; Most of my listening is direct streaming from Qubaz. I have very small amount of DSD files on NAS HD (Maybe 200)
Issue; Since the introduction of Roon 2.0 the core will crash almost every 2-3 hours making roon unusable. I now most of the time uses the streamer OS to directly stream music from Qubaz rather than using roon (and I have roon life time permanent license).
I never had this problem with Roon 1.8
I uploaded the Roon log files as requested (crashes are on 11/20 and 11/19)
Hey,
Unfortunately Roon core crashed with NO device connected and only using System Output.
Behavior is very similar; all will be fine for 2-3 hours and then it will just crash
Looking at the system crash log it associated the crash with Crashed Thread: 56 .NET ThreadPool Worker
BTW, I found that there is already a tread on a similar crash (error) - see link
Sorry If Iām frustrated but I donāt understand why Roon 1.8 was all fine and Roon 2.0 keeps crashing to the point I canāt use it.
Same for me on MacBook with Catalina and very clean installation.
Roon did either not start at all or crashed after 2-3 hours. Now I went back to 1.8 legacy, and it is stable again.
I had started another thread, but will try to update here. Iāve tried to run Roon on a MacMini (Intel 2018, Monterey and then Ventura) using the Mac as the Core. The app crashes and takes the Core down with it (I canāt access Roon with my phone, e.g.). Given that, Iāve created a Core on my NAS (RoonOnNAS, Synology DS920+ running DSM7). That Core has been rock solid, but the app on the Mac (which I can use to access the Core) still frequently crashes. The Core is still up on my NAS, though, and I can access it via my phone without a problem. I have uploaded logs for you from the Mac.
Mac OS 10.15.7
Mac Mini, 2012 model
Dual core i5 processor
8 GB RAM
Networking Gear & Setup Details
1 GB Ethernet
Cisco Switch
1 GB fiber Internet
Connected Audio Devices
Primary output is Topping D70S DAC
However, issue appears to be with Roon ARC
Number of Tracks in Library
13,500
Description of Issue
I started using Roon ARC a few weeks ago. Since that time, Roon has been crashing and/ or causing a Kernel panic and causing the Mac Mini to reboot. I notice because Iām access Roon ARC remotely, and it stops working. When I get back to my Mac, there is sometimes a message that Roon has crashed and restarted. I captured this-
Date/Time: 2023-01-11 23:11:43.499 -0500
OS Version: Mac OS X 10.15.7 (19H2026)
Report Version: 12
Anonymous UUID: 7DE8FF98-65CE-EB6A-F33F-952C9CDD56AE
This does look like the same issue that others are experiencing. I can combine your thread with others but I want to recommend a workaround in Roon Server.
Roon server would replace your all-in-one application as your core. You can still operate Roon with the all-in-one instance though.
Steps:
Download and install Roon Server from my link here. Once Roon server is installed, youāll see a Roon icon across your top menu. Click it and select the option to launch at startup.
Take a backup of your database and put it in a safe location.
Go to Roon>Settings>General and log out of your core. Select the newly created instance of a core (Roon server) and log in.
Restore your database.
This should work as a solid workaround and wonāt require you to leave the Roon interface up for Roon to function.
Well, I just updated to the latest release, 2.0 build 1193, and it ran for almost 15 minutes before crashing while I was reading the release notesā¦
When it crashes, I let Crash Reporter send the crash report to Apple. Do these get to the developers?
Iām running a 2021 MacBook Pro with an M1 Pro, 32Gb RAM, 2TB SSD, on macOS Ventura 13.1.
Typically, the crashes occur when iām showing the Queue while playing a playlist or an album, and it happens with either local media or streaming from Qobuz. It also crashes when Iām not even playing any music, from the home screen, or I was just on the settings screen, so it doesnāt seem to be specific to any particular activity, just that the app is openā¦
I have an Apple One subscription, so I have Apple Music, and am about at the point of canceling both Roon and Qobuz, and just using Apple Music for streaming. Itās not High Res, but it is (mostly) lossless, and it would be better than having to restart the broken app every 20 minutesā¦ Itās just not worth spending $250/year for something that isnāt reliableā¦
In case you missed the above info, there is a good temporary workaround while we continue to work on this issue, which is installing Roon Server. Please see Wesās reply above for the proper steps on how to get this up and running in the meantime
Hi Ben, thanks for re-emphasizing the potential solution via Roon Server. However, not sure this is a solution for those who were successfully able to roll back to 1.8, unless weāre willing to take a chance that it will work on our setup. Since a rollback is apparently no longer available, weād be stuck with what we get upon updating.
I was the original poster on this thread, though there were several other threads on this issue around the same time, some of which have been merged into this one. Is there anything Roon can add with respect to what youāre doing on this issue and when you expect to resolve. Iāve never even seen confirmation that youāve found what the problem is. As almost 4 months have gone by with no apparent solution, this indicates to me this is not considered a high priority. Meanwhile , there continue to be additional users reporting this issue, and likely others who have not bothered reporting. A status update would be appreciated.
Well said and articulated Scott.
I tend to agree with you that this issue gets very little priority if at all.
I had an exchange with customer support and they assured me that the technical team working on a solution. That was more than 2 months ago !.
Like yourself I sent data, log files and attempted clean install, etc. In return ZERO response on findings.
It will be nice to get a detailed update from Roon wrt what exactly was done to diagnose the problem and expected timeline for resolution. Extremely disappointing especially given I have a life time license for a product I canāt use. Ridicilous.
I can confirm we have found the issue, and very much do consider this to be a high-priority case, as itās affecting many users. I canāt speak on a specific timeline, but our dev team is currently working on a fix that should be included in a new release soon.
I understand your position here. I did also want to point you in the right direction of the 1.8 Roonserver download just in case you did want to give it a go
Hi. Same issue. Tried Roonserver but mine constantly (every 10 seconds or so) goes to non responding then running then non responding etc etc so anything connected drops off. So not viable.
Could I ask you to announce on this thread when it has been fixed so I can download and upgrade to 2.0 again. Donāt want to keep trying randomly every time there is an update if it doesnāt fix it.