Roon 2.0 Unable to Find Auralic Altair G2.1 After Update (ref#X5SURC)

Support
1

What’s happening?

· I'm having trouble connecting to Roon

What type of connection issue?

· Something else

Describe the issue

After updating Roonserver (MacBook Pro with apple M1Max chip, macOS Sequoia: V15.0 (24A335)) to Roon 2.0 (build 1462), it is unable to find Auralic Altair G2.1, firmware: 10.0.4. How should I resolve this?

Describe your network setup

Boost WiFi 6, from Telus. Under same home network, Lightning DS (from Auralic) works fine.

2

Have you checked your Mac’s firewall settings? Some folks with the firewall enabled have noticed it gets changed after the Sequoia update.

3

DDPS
Thanks.
After 2 or 3 hours, it is back to normal. May be Roon new update need time to do dataBase rebuild. I guess.
Anyway, thanks for your support.

1 Like
4

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5

Hi @Jeff_Yeh,
We’re glad things are working for you again!