Roon Account issues (reactivated trial)

Dennis_Mutsaers · June 28, 2022, 5:18pm

Hi,

I’m trying to login with my Roon account on the website, however it says my email address hasn’t been registered. My Roon application and an PC with saved credentials have been logged in with the same emailaddress/account. What now. Resetting will not help, if my email address is not recognized.

Best regards,
Dennis.

Carl · June 28, 2022, 5:30pm

Hi @Dennis_Mutsaers,

I think there may be an issue with Roon’s account servers at present.
I’ve notified Roon’s @support team to investigate.

Unfortunately there’s little you or I can do until it’s resolved.

Carl · June 28, 2022, 5:44pm

UPDATE: I’m able to log in again now … I’ve tried it a couple of times and ok.

@Dennis_Mutsaers, are you able to login now?

Dennis_Mutsaers · June 28, 2022, 8:41pm

Hi @Carl
That was probably the problem. I can login again without problems.

system · June 30, 2022, 8:41am

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