# Roon acquired by Harman International \[Feedback\]

**URL:** <https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783>\
**Category:** Feedback\
**Created:** [November 27, 2023, 7:05pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783 "2023-11-27T19:05:09Z")\
**Posts on this page:** 20\
**Page:** 22

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**Author:** ![OffRode](https://community.roonlabs.com/letter_avatar/offrode/32/5_5575768a8748004e209b776fc1b2916d.png) [@OffRode](https://community.roonlabs.com/u/OffRode)\
**Post date:** [November 29, 2023, 3:26pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/428 "2023-11-29T15:26:03Z")

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> [@kc1](#):
>
> ELAC and [Roon Essentials](https://roonessentials.com/) comes to mind

B.i.n.g.o.

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**Author:** ![garym](https://community.roonlabs.com/user_avatar/community.roonlabs.com/garym/32/47990_2.png) [@garym](https://community.roonlabs.com/u/garym)\
**Post date:** [November 29, 2023, 3:28pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/429 "2023-11-29T15:28:38Z")

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After following this thread for a couple of days, it hit me that some folks are responding to this news as if someone told me my favorite restaurant is closing down and I immediately shift to a plan to grow all my own vegetables and raise my own animals. 🤪

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**Author:** ![miguelito](https://community.roonlabs.com/user_avatar/community.roonlabs.com/miguelito/32/60227_2.png) [@miguelito](https://community.roonlabs.com/u/miguelito)\
**Post date:** [November 29, 2023, 3:30pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/430 "2023-11-29T15:30:00Z")

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Roon stands alone in the feature set they provide. That’s the issue.

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**Author:** ![OffRode](https://community.roonlabs.com/letter_avatar/offrode/32/5_5575768a8748004e209b776fc1b2916d.png) [@OffRode](https://community.roonlabs.com/u/OffRode)\
**Post date:** [November 29, 2023, 3:32pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/431 "2023-11-29T15:32:44Z")

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> [@garym](#):
>
> I immediately shift to a plan to grow all my own vegetables and raise my own animals. 🤪

And hire the soon to be unemployed chef, brilliant! He better do the dishes as well.

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**Author:** ![Suedkiez](https://community.roonlabs.com/user_avatar/community.roonlabs.com/suedkiez/32/107321_2.png) [@Suedkiez](https://community.roonlabs.com/u/Suedkiez)\
**Post date:** [November 29, 2023, 3:37pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/432 "2023-11-29T15:37:52Z")

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> [@BeeKay](#):
>
> Quite a product that hardly would be missed. From the few home HiFi freaks that value Roon (still a niche) only a fraction really requires what ARC may deliver.

While Roon isn’t mass market, I don‘t think it should be ignored that mobile Roon was the #1 feature request and ARC was delivered because of that.

Sure, the expectation was for something a little more mature, but Roon didn’t create it despite nobody asking for it, it was quite the opposite

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**Author:** ![OffRode](https://community.roonlabs.com/letter_avatar/offrode/32/5_5575768a8748004e209b776fc1b2916d.png) [@OffRode](https://community.roonlabs.com/u/OffRode)\
**Post date:** [November 29, 2023, 3:51pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/433 "2023-11-29T15:51:39Z")

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> [@Suedkiez](#):
>
> Roon didn’t create it despite nobody asking for it, it was quite the opposite

I wasn’t in that group but I respect those people who thought they needed it. Unfortunately it seems like it has been a poor return on investment for many users and obviously cost Roon loads of cash and time. The smartest thing an entrepreneur can do is know how to admit to a failure, cut the losses, move forward. Not every idea is a success, Many can’t do that.

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**Author:** ![Suedkiez](https://community.roonlabs.com/user_avatar/community.roonlabs.com/suedkiez/32/107321_2.png) [@Suedkiez](https://community.roonlabs.com/u/Suedkiez)\
**Post date:** [November 29, 2023, 3:58pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/434 "2023-11-29T15:58:31Z")

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I was pointing out that posts claiming that nobody needed/wanted it are not quite right.

It surely was disappointing but FWIW it has been working OK for me for months and I wouldn’t want to be without it

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**Author:** ![Charles\_Peterson](https://community.roonlabs.com/letter_avatar/charles_peterson/32/5_5575768a8748004e209b776fc1b2916d.png) [@Charles\_Peterson](https://community.roonlabs.com/u/Charles_Peterson)\
**Post date:** [November 29, 2023, 3:59pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/435 "2023-11-29T15:59:40Z")

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Same. I would have preferred Roon to robust its core platform - giving us adjustable menus and UI, better use of screen real estate, album shuffle! and plenty of other small things that would make the base experience better for us home audiophiles, which is the raison d’être of Roon as I was originally sold.

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**Author:** ![kc1](https://community.roonlabs.com/user_avatar/community.roonlabs.com/kc1/32/254771_2.png) [@kc1](https://community.roonlabs.com/u/kc1)\
**Post date:** [November 29, 2023, 4:02pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/436 "2023-11-29T16:02:50Z")

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Not the right thread to discuss ARC, but aside from app specific issues, you need to consider that ARC depends on a multitude of external parameters _(home/mobile internet connection bandwidth, reliability & speed)_.  
And since PLEX does it with both movies & music _(but still depends on the same external parameters)_, I think ARC does pretty good so far.

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**Author:** ![OffRode](https://community.roonlabs.com/letter_avatar/offrode/32/5_5575768a8748004e209b776fc1b2916d.png) [@OffRode](https://community.roonlabs.com/u/OffRode)\
**Post date:** [November 29, 2023, 4:03pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/437 "2023-11-29T16:03:37Z")

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Yes, I was never wanting a mobile platform especially a wonky fidgety one. I have that base well covered with simple robust solutions that don’t require that I leave a nuclear reactor running at my home. K.I.S.S wins hands down for me at least.

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**Author:** ![maddib](https://community.roonlabs.com/user_avatar/community.roonlabs.com/maddib/32/339482_2.png) [@maddib](https://community.roonlabs.com/u/maddib)\
**Post date:** [November 29, 2023, 4:05pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/438 "2023-11-29T16:05:19Z")

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Yep, when ARC came up, I always asked myself “Why? For what?”. There’s no real HiFi coming out of phones. And the whole roon universe is about HiFi only, and beyond.  
They still have some core things to fix. And I tend to say “Fix the basics, before you follow new visions”.

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**Author:** ![kc1](https://community.roonlabs.com/user_avatar/community.roonlabs.com/kc1/32/254771_2.png) [@kc1](https://community.roonlabs.com/u/kc1)\
**Post date:** [November 29, 2023, 4:06pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/439 "2023-11-29T16:06:37Z")

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have you seen the portable DAC & headphone market lately? 🤣

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<div class="post-metadata">

**Author:** ![OffRode](https://community.roonlabs.com/letter_avatar/offrode/32/5_5575768a8748004e209b776fc1b2916d.png) [@OffRode](https://community.roonlabs.com/u/OffRode)\
**Post date:** [November 29, 2023, 4:07pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/440 "2023-11-29T16:07:34Z")

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I can see one from where I’m presently sitting, collecting dust.

 ![IMG_4842](https://roon-community-uploads.s3.amazonaws.com/original/4X/5/5/d/55d642b8bbe4ab2ffc0b4150b02f23f68bf90f57.jpeg)

Problems solved

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<div class="post-metadata">

**Author:** ![BCBC](https://community.roonlabs.com/user_avatar/community.roonlabs.com/bcbc/32/167751_2.png) [@BCBC](https://community.roonlabs.com/u/BCBC)\
**Post date:** [November 29, 2023, 4:07pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/441 "2023-11-29T16:07:58Z")

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> [@miguelito](#):
>
> The issue is the remote (which Eversolo and the Fiio R7 seem to have a solution for).

Apple Remote app?

> **[Set up the iTunes Remote app for Music on Mac](https://support.apple.com/en-ca/guide/music/mus4cd95db32/mac)**
>
> Set up the iTunes Remote app to control Music on your Mac from your iPhone, iPad, or iPod touch.

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**Author:** ![Ralph\_Hensel](https://community.roonlabs.com/letter_avatar/ralph_hensel/32/5_5575768a8748004e209b776fc1b2916d.png) [@Ralph\_Hensel](https://community.roonlabs.com/u/Ralph_Hensel)\
**Post date:** [November 29, 2023, 4:09pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/442 "2023-11-29T16:09:05Z")

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Hi Danny,  
I agree not to have a “hissy fit” over something that won’t change. Roon’s data policy has been perfectly fine so far. Now that a company like Samsung is the owner, it’s a different story and I, like many others here, don’t want to give Samsung any more data.  
In times when everyone shares their lunch on their social media accounts, this is perhaps really idealistic. But at least I’m trying :).

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**Author:** ![miguelito](https://community.roonlabs.com/user_avatar/community.roonlabs.com/miguelito/32/60227_2.png) [@miguelito](https://community.roonlabs.com/u/miguelito)\
**Post date:** [November 29, 2023, 4:12pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/443 "2023-11-29T16:12:25Z")

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> [@Ralph\_Hensel](#):
>
> Now that a company like Samsung is the owner, it’s a different story and I, like many others here, don’t want to give Samsung any more data.

Good luck with that ask. But I don’t think Samsung is interested in your data, to be honest. This is too small a population.

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<div class="post-metadata">

**Author:** ![OffRode](https://community.roonlabs.com/letter_avatar/offrode/32/5_5575768a8748004e209b776fc1b2916d.png) [@OffRode](https://community.roonlabs.com/u/OffRode)\
**Post date:** [November 29, 2023, 4:35pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/444 "2023-11-29T16:35:40Z")

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> [@Ralph\_Hensel](#):
>
> Now that a company like Samsung is the owner, it’s a different story and I, like many others here, don’t want to give Samsung any more data.

“Company like Samsung “ I have a couple of Samsung products connected to the internet and a Samsung app. I haven’t noticed any problems. What is the exact issue with them.  
Is Roon the only thing that your internet connects to?

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<div class="post-metadata">

**Author:** ![Tuong](https://community.roonlabs.com/letter_avatar/tuong/32/5_5575768a8748004e209b776fc1b2916d.png) [@Tuong](https://community.roonlabs.com/u/Tuong)\
**Post date:** [November 29, 2023, 4:37pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/445 "2023-11-29T16:37:16Z")

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I use both Roon and Apple Music, both installed on a headless mac-mini :

- Roon mainly for multichannel SACDs (via HDMI to AVR), then for CDs that I can’t find on Apple Music or that i want to Airplay 2 (which is not lossless it seems from Apple) to Sonos speakers e.g.
- Apple Music for all other lossless and hi-res music (not the ideal solution but cheap, I use a small usb converter to pass the music from the mac-mini to the AVR using optical and supporting 24b 192khz)

To use Apple Music remotely, I use the “iTunes Remote” app, mentioned by @BCBC, on iPad / iPhone. It’s a very simple app, not ideal to browse or discover your library - but it does the job if you know what you want to play and just want to lunch the music.

Also you have to add the music you want from Apple Music’s catalog to your library first in order to browse / see them in the itunes remote app.

![IMG_7296](https://roon-community-uploads.s3.amazonaws.com/original/4X/4/0/7/407955df30692e8f9e5bfc1d24b0c5ab2c6d17c6.jpeg)

 ![IMG_7294](https://roon-community-uploads.s3.amazonaws.com/original/4X/a/9/2/a927acd3dc6ec01a09ea8688aa8ba8c757e34386.jpeg)

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<div class="post-metadata">

**Author:** ![maddib](https://community.roonlabs.com/user_avatar/community.roonlabs.com/maddib/32/339482_2.png) [@maddib](https://community.roonlabs.com/u/maddib)\
**Post date:** [November 29, 2023, 4:39pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/446 "2023-11-29T16:39:47Z")

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And the recent talks about the next vision to integrate some “AI” into roon… for what purpose? I more and more think that this was never meant to be read/heard by customers but by others. Pure marketing buzzwords? 😉

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<div class="post-metadata">

**Author:** ![Coltrane](https://community.roonlabs.com/user_avatar/community.roonlabs.com/coltrane/32/193321_2.png) [@Coltrane](https://community.roonlabs.com/u/Coltrane)\
**Post date:** [November 29, 2023, 5:36pm UTC](https://community.roonlabs.com/t/roon-acquired-by-harman-international-feedback/259783/447 "2023-11-29T17:36:27Z")

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I guess you want to explain it to me then… Is a startup a company without a business case then? Hmm cool…  
My view is this: you either believe in your company and want to be self employed, or you want to cash out on what you built up and sell it to the highest bidder. I understand both decisions, even though I only really have sympathy for one. But what you say is: a startup doesn’t have a business case but tries to survive by being sold to a much bigger company; economies of scale etc. I doubt that this will work.

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