My Roon App for my Samsung suddenly crashes everytime I open it. Has worked great for past year .
I have deleted and redownload app but same result.
Anyone else having this issue?
Carl
February 29, 2020, 6:18pm
2
Hi, there are quite a few reports from people have problems with certain GPUs and Android devices.
What is Samsung model are you using and the OS version? (This will help Roon’s @support team.)
Carl
Split this topic
February 29, 2020, 9:25pm
4
dylan
(Dylan Caudill)
February 29, 2020, 10:15pm
6
Hi @thomas_clark1 ,
See my post here — We are currently investigating this.
Our team has been hard at work gathering data and doing internal testing on this issue and we wanted to provide everyone with an update:
In our recent releases we’ve been working toward improving Roon’s graphical capabilities, and unfortunately these changes appear to be causing issues on some older Android devices with certain Adreno 300-series GPUs. Our QA team (and our alpha testers) test with a wide variety of devices, but unfortunately the device that we use to test this GPU family happens…
dylan
(Dylan Caudill)
March 10, 2020, 3:31pm
7
Hello,
We’ve released a new update, Roon 1.7 Build 528, which contains improvements that we believe will help with the issues you are experiencing here. Please see our release notes below:
Hi everyone!
We have a maintenance release going live, with a number of bug fixes and performance improvements.
As we continue to push Roon’s graphical capabilities forward, we’ve become aware of issues related to some older graphics chipsets. Over the last few weeks our team has acquired a number of older devices, which have allowed us to better understand how their drivers are misbehaving and work around these limitations.
Today’s release addresses a number of hardware releases, along with…
Thanks,
The Team At Roon Labs
system
(system)
Closed
March 10, 2021, 3:32pm
8
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