Roon app crashes and restarts Samsung S22+ after phone lock (ref#3BCYN4)

Support
1

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

The Roon app on my Android phone (Samsung S22+, latest Android 15) recently started to crash/restart my phone. When the app is in use and the phone gets locked after the time limit (in 30 secs in my case) I can’t open again the phone. The screen blinks and switches between black and empty initial phone screen couple of times and even when I repeatedly authorise myself with the finger print, the phone is not opened properly and after a minute or so the Android gets restarted.

I see it for the first time and never had such an issue with any app on my phone.

Describe your network setup

Mac Mini streaming from HQ Player via USB to Mola Mola DAC. TP Link used as a router in my home WiFi.

2

Please disable the lock screen controls in Roon until the issue got resolved. See also:

2 Likes
3

Hello @Marek_Matustik ,

Yes, please try to disable lockscreen controls as @BlackJack noted and let us know if this helps, thanks!

4

Thanks for the tip, it helped.

Marek

1 Like
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