Roon app crashes immediately upon opening on iPhone 14 Pro Max (ref#LIESUF)

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

When I open the Roon app on iPhone, the app instantly crashes. Iphone 14 Pro Max and app are fully updated.

Describe your network setup

all ubiquiti

Hello hoping someone has had and solved this issue. Worked fine for well over a year and now constantly crashes. Thank you

Remove and delete the app and redownload again

@wizardofoz I’ve done that. It solves it for the initial session and then starts crashing again.

Hey @ErikV55,

Thanks for writing in and sharing your report!

To be more specific, are you opening Roon mobile for the first time? Or, was the app already open and you’re bringing it back up?

From your account admin, it doesnt look like your iOS device has communicated with our servers in around 2-weeks. Could you please use the directions found here and send over a set of iOS mobile Roon logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!

In the meantime, if you haven’t recently, I’d also stop Roon Server from running on your Mac, and reboot the machine as well, and let me know if you run into the same issue.

Thank you! :pray:

1 Like

@benjamin Looks like my Roon server was out of date, but I was getting an update error. I un/re-installed server and now all is well.

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.