Roon app crashes when clicking on certain albums [Fix released to Production]

[Hans_Van_den_Bent]

Day 2 test: earlyaccess still doing what it was supposed to do. (only tested the remote crashes. That is now OK; I did not test for other things as they did not affect me).

[Rob_Rodier]

Hi there, if I try to search on my m4 macbook pro, or click on any of the search history the mac client crashes and force closes. Is this happening to anyone else?

[Ruud_Brocheler (Ruud Bröcheler)]

You are not alone. Try to find the beta update 2.57. It will help. My only problem now is playing 192khz files via usc to dac.

[Ruud_Brocheler (Ruud Bröcheler)]

Roon Early Access Program

[Alex_Malyshev (Alex)]

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

Roon crashes several times when clicking search results

Describe your network setup

LAN

[Alex_Malyshev (Alex)]

I have try to find I’ll Take Care of You from Joe Bonamassa and Beth Hart than clicked to result in list than Roon app crashed and disappear. I have do the search second time with same result. I have to try open all results then click to link - Roon still crashed.

The music would accessible and playable only when I have opened the album using artist direct access by link from artist page without using the search results.

After I opened the artist page first time - search result hasn’t reproduced crash experience.

[Alex_Malyshev (Alex)]

The logs from MAC shows exception by access to NULL pointer.

Exception ]============================================================

System.NullReferenceException: Arg_NullReferenceException
    at ../ui/albumdetails.broo:1817 [b80ed9:0978] function anon_10020

===[ Managed Exception ]===============================================================

System.NullReferenceException: Arg_NullReferenceException
   at Broo.Engine.DynamicList.OffsetForItemAtIndex(Int32 searchIndex)
   at Broo.Engine.DynamicList.method_jump_to_index(Int32 jumpindex)

11/15 09:11:21 Info: 
Local Time:            11/15/2025 09:11:21 +02:00
Device Serial Number:  9****36
User Id:               49*****cfb
Roon Version:       2.56 (build 1582) production
OS Version:            Mac OS X 26.1.0
Hardware Version:      Mac14,15
Mono Version:          unknown

Application Domain:    Roon
Assembly Codebase:     file:///Applications/Roon.app/Contents/MonoBundle/.xamarin/osx-arm64/Roon.dll
Assembly Full Name:    Roon, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null

CPU0 Description:      Apple M2 (64-bit)
CPU0 Num Cores:        Physical: 8 Logical: 8

--[ BROOSCRIPT EXCEPTION ]-------------------------------------------

    Exception Message: Arg_NullReferenceException

    at ../ui/albumdetails.broo:1817 [b80ed9:0978] function anon_10020

--[ INNER EXCEPTION ]------------------------------------------------
   Inner Exception Source:      BrooEngine
   Inner Exception Type:        System.NullReferenceException
   Inner Exception Target Site: DynamicList.OffsetForItemAtIndex
   Inner Exception Message:     Arg_NullReferenceException
   Inner Exception Data:        none

   --[ Inner Stack Trace ]------------
   Broo.Engine.DynamicList.OffsetForItemAtIndex(Int32 searchIndex)
       BrooEngine.dll, IL 22, N 115
   Broo.Engine.DynamicList.method_jump_to_index(Int32 jumpindex)
       BrooEngine.dll, IL 0, N 27

--[ OUTER EXCEPTION ]------------------------------------------------
   Outer Exception Source:      Broo.Runtime
   Outer Exception Type:        Broo.BrooScriptException
   Outer Exception Target Site: Interpreter.Run
   Outer Exception Message:     Exception in brooscript
   Outer Exception Data:        none

   --[ Outer Stack Trace ]------------
   Broo.Runtime.Interpreter.Run(Scope scope, BrooxCode code, ArgList args, String name)
       Broo.Runtime.dll, IL 4246, N 14764
   DelegateAdapters.System.Action`2[System.String,System.String](Function func, String arg1, String arg2)
       Roon.Client.Desktop.bindings.dll, IL 73, N 156
   Sooloos.Client.Models.AlbumDetail.ev_result(Result`1 result, Action`2 cb)
       Roon.Client.BrooModels.dll, IL 202, N 692
   Sooloos.Client.Models.AlbumDetail/<>c__DisplayClass12_0.<method_load>b__1(Result`1 res)
       Roon.Client.BrooModels.dll, IL 0, N 36
   Sooloos_Broker_Api_Library_Proxy/<>c__DisplayClass389_3.<Sooloos.Broker.Api.Library.GetAlbum>b__3()
       Roon.Broker.Api.Remote.dll, IL 32, N 136
   Sooloos.Concurrency

Version.DispatchPostHandlers(Object o)
       Roon.Broker.Concurrency.dll, IL 9, N 80
   Sooloos.Concurrency.SharedState`1.FlushEvents()
       Roon.Broker.Conc

Hmm…

[mSpot]

@Alex_Malyshev

I have try to find I’ll Take Care of You from Joe Bonamassa and Beth Hart than clicked to result in list than Roon app crashed and disappear. I have do the search second time with same result. I have to try open all results then click to link - Roon still crashed.

The music would accessible and playable only when I have opened the album using artist direct access by link from artist page without using the search results.

After I opened the artist page first time - search result hasn’t reproduced crash experience.

I had exactly the same experience tonight on Windows. I was searching for “grimaud masur” and Roon crashed when I clicked on the first item on the list. When I reopened Roon, there was a message that said the album could not be found. I repeated the search and it crashed again. I finally opened the album by going to the artist discography, and afterwards doing the same search no longer crashed.

[Hector_Morales (Héctor Morales)]

Same here since last week. Also when I am playing a song and click the album, Roon crashes. I reopen it, click the album, it crashes again.

OSX Tahoe 26.1.

[noris]

Hello All,

Thanks for the reports. We have a fix making its way through the pipeline regarding this bug, it is expected to be released with our next production build. There are no further details needed at this time, so I will go ahead and mark this thread for closure. Please keep an eye on our software release notes category for when the fix goes live. Thank you!

Software Release Notes

[davidmack911]

Select your Nucleus model from the list below

· Nucleus One

I'm having trouble with my Nucleus hardware

· Other

Select the option that fits best

· The Nucleus boots up and I can connect to it in the Roon app without issue, but I have a question about configuration/storage/attached devices

Describe the issue

When I search for a song Roon quits

[Gordon_Taylor]

What’s happening?

· Other – My issue isn’t listed above

Describe the issue

Beginning today my Roon server running on iMac crashes when a search is performed.

Describe your network setup

Roon server running on iMac 2.3 GHz Dual-Core Intel Core i5 Ventura 13.7.2 hardwired to network played through Gold Note IS-1000

[connor]

Hi @Gordon_Taylor,

The team has a ticket investigating a crash matching the description you’ve shared.

There’s currently a fix undergoing testing in the #earlyaccess category:

EarlyAccess: RoonServer 2.57 Build 1584 is Live!

Hey Everyone, We’re rolling out another round of earlyaccess updates for Roon, focused on improving stability and reliability. This build fixes several crash scenarios, resolves issues with Listen Later behavior, restores missing streaming service badges and versions, and improves discovery for both AirPlay 2 devices like Loxone and network devices such as Naim Atom. macOS users will also see better playback reliability after sample rate changes on Tahoe. Thank you for your continued support. …

If you’re interested in testing the fix, you can migrate your RoonServer and Remotes by following these instructions:

Roon Early Access Program

Alternatively, you can wait until the next Roon update, which should contain the fix.

[Peter_Lonnebring (Peter Lönnebring)]

What’s happening?

· Other

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

Room iOS app (not ARC), new bug: Clicking on a track in a search or playlist listing crashes the app. Every time. Clicking the same track in an album works. Clicking on artists or albums among the search results works. (I.e. a workaround is to search for the track, note the album, search for it and enqueue the track from that view.)

Describe your network setup

Not really relevant for this issue, but UniFi wifi between iPhone and network, then wired Gbps-network. Roon server is an old Mac-mini streaming to a Bluesound node device.

[connor]

Hi @Peter_Lonnebring,

Thank you for your post.

The latest Early Access build contains a fix for an issue that loosely matches the description of the symptom you’ve reported.

If you’d like to test the fix, you can follow the instructions in this article to migrate your server and remotes to Early Access:

Roon Early Access Program

Otherwise, you can simply wait until the next Roon update, which should include the fix.

[Gregory_Mcclatchy]

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

Roon boots fine. When using search, it delivers result fine, but clicking on the title instantly crashes the app. BTW, when booted it continues to play the last live radio selected. Restarted numerous times. Running on iMac 13.4.1, Bluesound Node

Describe your network setup

Apple iMac 8Core I9, Blue Sound Node, Modem: BGW320-500 connected via Ethernet

[noris]

Hello @Gregory_Mcclatchy ,

Thanks for the report. We are aware of and working on this issue, the bug should be fixed in our next production release. Please keep an eye on our Release Notes section for when the next build is out. Thanks!

Software Release Notes

[AdinB]

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

Roon app crashes when trying to access albums from a track link on a playlist during playback. This issue started after the latest Roon update.

Describe your network setup

ROCK NUC7i7DNBE, Ethernet connected to TalkTalk router.

[noris]

Hello @AdinB ,

Thanks for letting us know. We have an existing ticket to address this issue, and the fix should be released with our next Roon production version. Thank you in adavnce for your patience until this is released.

[Christian_M (Christian M. Schneider)]

What’s happening?

· I am experiencing crashes - the Windows app just closes without a message.

How can we help?

Describe the issue

Since recently, Roon crashes when I click on the album link in the Now Playing window. It happened already several times and it never happened all the years before.

Describe your network setup

1Gbps fiber into FritzBox 5530 via ethernet cable through Netgear gigabit switch via ethernet cable into docking station of the PC. Roon Server also connected via ethernet cable to the same switch. I have no network issues otherwise.