I needed to re-install Roon on my MacBook Pro (2015) - however, when downloading - the Roon app only shows up as an alias file in applications (clicking on it starts the roon icon bouncing and then disappears after a couple of seconds).
I have gone through and deleted all past versions, and yet the problem persists.
I have successfully been able to download apps from other providers, so have confirmed this is not a system-wide issue.
*I also tried a couple of the recommendations in the knowledge base (inputting the string into terminal and seeing if arial in font book needed to be turned on - both did not help).
Agreed - for some reason though the installer window appears and I drag the app icon into applications folder, only an “alias” file is created and the actual application does not get installed. That’s the problem.