I needed to re-install Roon on my MacBook Pro (2015) - however, when downloading - the Roon app only shows up as an alias file in applications (clicking on it starts the roon icon bouncing and then disappears after a couple of seconds).
I have gone through and deleted all past versions, and yet the problem persists.
I have successfully been able to download apps from other providers, so have confirmed this is not a system-wide issue.
*I also tried a couple of the recommendations in the knowledge base (inputting the string into terminal and seeing if arial in font book needed to be turned on - both did not help).
Nonetheless, please confirm that you are running Roon not Roon Server as I’m pretty sure the latter is headless. Also, follow the following steps and post the results.
Make sure that the Roon process isn’t running via Activity Monitor
Reboot your Macbook
Once restarted, launch Terminal
Paste this command into Terminal: /Applications/Roon.app/Contents/MacOS/Roon and hit enter
If Roon doesn’t launch, paste any error codes and output in your reply
jay-kshatris-macbook-pro:~ jaykshatri2$ /Applications/Roon.app/Contents/MacOS/Roon
-bash: /Applications/Roon.app/Contents/MacOS/Roon: No such file or directory
jay-kshatris-macbook-pro:~ jaykshatri2$
That’s you problem. It doesn’t appear that you have installed Roon into Applications. Can you confirm what version of Roon you want to install and that you have downloaded the correct package?
Once you’ve done this you need to double-click on the downloaded file, which will mount it on the desktop (see below), and then drag the Roon application to your Applications folder.
Agreed - for some reason though the installer window appears and I drag the app icon into applications folder, only an “alias” file is created and the actual application does not get installed. That’s the problem.
