Roon app failing to display album search results on Linux system (ref#P2KH2T)

Support
1

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

When I browse or search for an album in the app it won't show and I only see the roon logo. Its both with tidal and qobuz. I have roon installed on linux and cpu, ram and disk are ok and roonserver is active. Cpu is around 5% and mem is 1GB out of 16.

Describe your network setup

I have unifi networking and all other devices have no latency. Ping to google is around 15ms

2

Hi @morten1,

Thanks for writing in and for sharing your report!

Before anything else, we see a few different machines running Roon Server, can you confirm you’re connected to your primary Linux server?

If you log out and re-log back into your Qobuz/Tidal accounts within your Roon Settings, do you still run into issues?

Does this happen no matter the remote device you use?

3

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