Roon App fails to start, unable to find the server on PC (ref#L2BJYG)

Support
1

Hi! What’s not quite right with Roon?

· Roon is slow, freezing or won’t start

Roon is slow, freezing or won’t start

· Roon won’t start up at all

Tell us what's going on

· Roon App does not start, just does not seem to find the server on my PC.

Tell us about your home network

· SurfBoard Modem and Mesh Router. Has worked fined for years.

2

Hi @Carl_Schwartz1,

Thank you for your post.

Please first ensure that Roon’s background processes are safelisted in the Microsoft Defender firewall and any third-party antivirus software or firewalls you have installed.

Diagnostics indicate that both the server and GUI are currently running on your machine, so it’s likely the case that a security process is interfering with their connection. This isn’t uncommon on an all-in-one setup because Roon relies on the loopback ethernet interface to communicate with the locally-installed remote.

Let us know if this helps. We’ll keep an eye out for your response. Thanks!

3

Hi @Carl_Schwartz1,

According to our diagnostics servers, your Roon Server instance might have been active since you last posted. Are we correct in our assumption that you were able to resolve this issue? Please let us know if we can assist further. Thank you!

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This thread is now auto-closing due to inactivity, but you can reactivate the conversation anytime by submitting a new request here if you require further assistance. Thank you!