Roon app freeze and logo appears during music playback (ref#R73INK)

[d.rietkerk134]

What’s happening?

· I am experiencing freezes or crashes

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

While playing music , roon app freezes and the roon logo Appears. After 5 minutes roon logo everything comes back.

Describe your network setup

Deco tplink x50 mesh network , nucleus one wired to the master x50

[benjamin]

Hey @d.rietkerk134,

Thanks for writing in and sharing your report! Sorry to hear about your playback issues in Roon, does this happen on every remote device you use, or just your mobile device?

Before anything else, please update to the latest version of Roon on your iPhone and Nucleus and let me know if you still have issues.

@d.rietkerk134

Deco tplink x50 mesh network , nucleus one wired to the master x50

To confirm, your Nucleus is connected directly to your primary router in the above-mentioned?

Thank you!