I was browsing 'folders' in the roon app on Android, and selected a folder with around 100 tracks. At this point, the app froze. Even force quitting couldn't bring it back, because every time I restarted the app it 'remembered' the folder I was trying to browse, and froze again. In the end I had to uninstall and reinstall the app
Describe your network setup
I have a TP-Link deco x55 mesh wi-fi network. The roon server is connected via ethernet to the network, as is the qnap nas which hosts my library. I was connected via wifi from my phone
Thanks for the report. Can you please confirm the model/manufacturer of the Android device that caused the issue? If you try to navigate back to the same folder, does it reproduce the issue consistantly? What is the name of the folder that caused the issue? We can enable diagnostics after recieving this info, perhaps there will be clues in the logging. Thanks!
Yes, revisiting the same folder causes the same issue
It should be very easy for you to test - put 100 files in a folder and see for yourself
It’s like the app isn’t capable of dealing with that volume of data
I have a Motorola Razr 60 5g
The folder is called
IPT Top 100 Music compilation - FLAC
After about 10-20 seconds of doing its ‘loading’ animation, the entire app freezes. Force quitting and restarting leads back to the same folder, and therefore the same results
At that point, sometimes Android will prompt to force quit the frozen app, other times not, but either way there’s no recovery
We unfortunately don’t have that specific device in-house, but our team will explore similar situations on other Android devices.
In the meantime, it would be helpful to gather Roon logs from the issue mobile device - the process to gather them on Android is a bit trickier than iOS and other remotes, but let me know if you’re able to follow the steps below:
Connect your PC to Android phone and install ADB (instructions are here (all platforms)). Then:
On an unrelated note, RoonServer logs show the server encountering file corruption when it attempts to re-index content in the folder you’ve mentioned during background indexing.
Specifically, this trackI’d Do Anything for Love (but I Won’t Do That) - Meat Loaf.flac is flagged as corrupt.
This doesn’t mean that your database is encountering corruption; a minor tagging or metadata anomaly is simply choking up Roon’s indexing. Try navigating to Settings → Library and selecting Clean Up Library.
We also see network exceptions attempting to reach Tidal’s servers and other upstream services. Please ensure a reliable DNS server has been assigned in your router settings administration page. Local device discovery struggles at one point in logs, too, so also double-check that multicast forwarding is enabled in your mesh network settings.
The team will attempt to reproduce the issue you reported in-house. If you have the time and availability to capture ADB logs per the steps in the post above, please let us know.