Roon app freezes when accessing Services menu (ref#T1AC3W)

[djatovsky]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Roon keeps quitting or freezing as soon as I click on Services

Tell us about your home network

· I am able to access Roon, play content, stream live radio, so I don't think it's the server. I did just upgrade my OS to Tahoe 26.2.

[vadim]

Hello @djatovsky

Thank you for reaching Roon support. Let’s start by clearing the streaming services cache.

• Exit out of Roon/RoonServer (from the taskbar)
• Find and open your Roon database
• Navigate to /Library/RoonServer/Cache
• Move the contents of the /Cache folder elsewhere, like your desktop
• Try restarting Roon and verify if the issue still occurs

[djatovsky]

I took these steps, but the issue persists.

[djatovsky]

Now I’m finding that the Services menu also quits when I’m in Finder. So this would appear to be a Mac problem, not a Roon problem.

[benjamin]

Thanks for letting us know @djatovsky, certainly let us know if we can be of additional assistance here. Otherwise, I’ll go ahead and mark your above reply as a solution for now.

Thank you!