Roon app freezing even after fresh install

Roon keeps freezing and will not load even after a clean install

Hi @Andrew_Gray,

What kind of devices are you using? Are they Android devices? If so, please see our information about this here:

Hi
I’m using a windows 10 laptop with 1.80 Ghz processor 8g of ram via a USB to my Chord HUGO DAC
Roon Was Working With No Problems until I Changed My Hard Drive That I Now Keep My Music Files On Now When I Boot Up Roon It Crashes Constantly
Thanks

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Hi @Andrew_Gray,

Is this an internal drive? External drive? How many files are on the drive? How is it formatted?

Is Roon crashing immediately or does it start up for some time before crashing?

It’s A WD 1TB Elements Portable External Hard Drive with about 16000 Files Formatted As ExFat Roon Loads Up Until The Point Of AddIng Music Files Then Goes Unresponsive

Hi @Andrew_Gray,

Would you kindly use the directions found here and send us over a set of logs using a shared Dropbox link?

Hi do you have a email address i can send my logs to as i don’t have dropbox
Thanks

Hi @Andrew_Gray — I’ve sent you a PM.

I am experiencing the same issue with my Cayin N6ii DAP.

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