Roon app login loop issue on Mac Sequoia (ref#7XXD8L)

[fotocubas]

What is the operating system of your Roon Server host machine?

· MacOS

What kind of device are you using to perform the login?

· Mac

Where are you trying to login?

· I can't log into Roon

Have you been redirected to [https://account.roon.app](https://account.roon.app) (the Roon login page) in your browser?

· No

Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.

· No, the issue remains the same

Different device

· I cannot switch to a different device

Are you still facing the issue on the different device

· No, the issue remains the same

Record the timestamp

· 17:48 Mexico City Timezone

Describe the issue

I open Roon app in Mac Sequoia. Turns out the app is not connected to the server (the server is in the same Mac). Roon app tells me to log in. I log in. Roon app tells me that I am already logged in, that I can only be logged to one server, that I need to click "back". I click "back". It starts all over again. I cant access the server, from the very same computer where the server is.

Describe your network setup

I dont know.

[AceRimmer (Smoke me a kipper, I'll be back for breakfast!)]

Just click unauthorize.
It’s safe and will get you out of that loop.
Roon does occasionally get a little confused

[Suedkiez (Just a fellow user like you)]

Just click the Unauthorize button. Then you will get a list of available Roon servers (your usual one) and you can select it.

Sometimes Roon gets confused and thinks the usual server is a new one, and as you can only use one Roon Server at a time, it asks you to switch the license from the old usual one to the „new“ one although they are the same

[fotocubas]

Thanks, that solved it!

[fotocubas]

Thanks, that is the solution!