Roon app loses and regains audio zones after update (ref#08FD2U)

[Mark_Robinson]

What’s happening?

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

After a recent update, 2 days ago, my Roon app finds my audio zones and then loses them, then finds, loses etc. The problem shows on OS devices and the Roon web app. I am running Roon version 2.5 build 1528 on my qnap nas. I have made no changes to my home network and I have tried the obvious reboot of the router, restart of the Roon service etc. I have 15 or so Roon Ready devices, Roon can see them to ‘Airplay’ to, but cannot establish a stable Roon ready connection. please advise. Thanks

Describe your network setup

Ubiquiti 6 router, netgear 48 port switches, qnap nas running Roon server. Wired cat 6 network

[noris]

Hi @Mark_Robinson ,

Thanks for reaching out. Can you please confirm if there are any patterns to when the issue occurs? Does it happen when the QNAP goes to sleep or anything like that? Is the QNAP using multiple network connections or just one? To get them back, do you need to do any specific action?