Roon Core Machine
Roon ROCK on Intel NUC, i7, 16GBM RAM, SSD
Networking Gear & Setup Details
Ethernet connections on ASUS GT-11000AXE
Connected Audio Devices
AURALiC ALTAIR G1.1 connected via wire and XLR to Luxman Integrated L-550AXII
Number of Tracks in Library
No library, just TIDAL straight up streaming
Description of Issue
Everything is great but my Roon iPhone app is misbehaving while utilizing AURALiC and Roon. Songs skip, or there is no music, but the song continues to play in the Roon app (latest build and version). I can somehow get out of it by stopping and restarting the song, but it’s a weird behavior. Happened again this morning. Woke up AURAULiC and played a song, after 15 seconds, no audio, song continued to play.
I am up to date on ALL devices. Opened a ticket with AURALiC but they said it might be my network (gigabit network), or slow speed (1Gpbs/1Gpbs fiber), or SSCP or IGMP. I am a network engineer/IT Manager and while I know what these are (daily bread), I am surprised they expect a regular user to know what to do with it. They would not tell me to disable or enable or change any values for any networking feature to make this work. I am out of ideas at this point.
Thanks!