Roon app not launching on iPad with Auralic G2 setup (ref#MN84HM)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Have downloaded Roon app, but nothing happens. Gave a Auralic G2 streamer and it’s set for Roon. I am using an Apple iPad.

Tell us about your home network

· Using Verizon router, model ASK-NCM1100

Hi @joehalstrom, welcome to the community.

It sounds like the Roon app on your iPad is opening but you are unable to find the server. Can you please confirm:

  • What exactly happens when you tap the Roon app on the iPad, does it show a splash screen, flash briefly, or do nothing at all?
  • Where is your Roon Server running, Windows, macOS, Linux, Nucleus, or ROCK?
  • Are you able to use Roon app properly directly on the Roon Server machine without issue?
  • Is the iPad and the Roon Server on the same subnet, and have you configured your firewall properly for Roon access?
Reply with those details and we will take it from there.

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