Roon app not launching on Windows but works on Android (ref#VSLW8M)

[Michael_Harkins]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· App interface looks or behaves oddly

Tell us what's going on

· Windows app quit working. I click on the icon but nothing happens. It works on my Android phone but not in Windows.

Tell us about your home network

· Working on AT&T fiber gateway as usual and all network devices including Android phones, which works connected to the same network. Windows app quit working though.

[vadim]

Hello @Michael_Harkins

Thank you for your message. Can you please use the directions found here and send over a set of logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!

[Michael_Harkins]

I reinstalled Roon. It works now. - Mike

[vadim]

Hello @Michael_Harkins

Thank you for the update. We are glad that everything is running smoothly. Enjoy your music!