Roon app on macOS Tahoe crashes on initial attempts (ref#DFG8CQ)

[james2 (James)]

What’s happening?

· My Roon software won't start up

How can we help?

· I am experiencing freezes or crashes

Other options

· My Roon software won't start up

Describe the issue

When opening the Roon app on macOS Tahoe it closes immediately and does not open. I have to keep trying to open it, eventually it does open, but maybe after 8 or 9 attempts.

Describe your network setup

All cabled connections running at 10Gbps

[Suedkiez (Just a fellow user like you)]

Roon App won't start after Mac OS Tahoe upgrade (ref#6AS3SC) [Ticket in]

Hello All, We have a just released a bugfix for this issue in our Early Access branch: If you are impacted and would be willing to give Early Access a try, we would be eager to know if it helps resolve the issue on your end. Otherwise, the fix should roll out to production/regular Roon after testing is completed. More information regarding Early Access can be found here: Thanks!

[benjamin]

Hey @james2,

Thanks so much for writing in and letting us know you’re running into issues on Tahoe! What @Suedkiez has shared above is indeed the known issue our team is on the cusp of releasing a full fix for.

There’s nothing you need to do right now - you can explore our Early Access version of Roon if you’re interested, but otherwise, the next Roon update should hold a fix for you.

Thanks for your ongoing patience until then!

[james2 (James)]

Thanks for the quick update! Much appreciated, will wait until a new release to resolve.

[noris]

Thank you for your understanding here @james2 !

[Daz_Davies]

Hi. Is there any update when the fix will be released to the full user base?

[connor]

Hi everyone,

The fix for this issue is still undergoing testing in #earlyaccess at this time. We don’t have an immediate timeline for the next public Roon update, but we’re of course working to release it as soon as possible.

You’ll see an announcement in the software release notes section here:

Software Release Notes

We’ll also make sure to update the main tracking thread here as soon as the release is announced:

Roon App won't start after Mac OS Tahoe upgrade (ref#6AS3SC) [Ticket in]

Hello All, We have a just released a bugfix for this issue in our Early Access branch: If you are impacted and would be willing to give Early Access a try, we would be eager to know if it helps resolve the issue on your end. Otherwise, the fix should roll out to production/regular Roon after testing is completed. More information regarding Early Access can be found here: Thanks!

To ensure updates all stay in the same place, we’re going to close this thread. Please watch the main tracking thread for updates moving forward. Thank you!