Roon app shows 'waiting for server' on Apple Mini (ref#9CLJO1)

[Richard_Beverley]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· When i open the Roon App i constantly get the waiting for server - taking longer than usual message . I use an Apple Mini - have disconnected firewall , Roon is up to date and i have removed and reinstalled but no luck . Apple music playing perfectly .

Tell us about your home network

· fnl router

[vadim]

Hello @Richard_Beverley

Since you’re running macOS, the behavior you’re seeing is consistent with the newer, stricter Local Network permission controls in the recent macOS releases.

Please try the following steps:

1. Open macOS System Settings → Privacy & Security → Local Network
2. Make sure Roon and Roon Server are both enabled
3. Even if they are already enabled, please toggle them off and back on
4. Fully quit Roon Server from the macOS menu bar / task bar
5. Reboot your Mac
6. After reboot, launch Roon again and check if the devices is avaliable again.

Once these permissions are refreshed and the system restarted, your audio devices should reappear.

Please let us know if the issue persists after these steps, and we’ll continue from there.

[Richard_Beverley]

Many thanks for this but unfortunately this has made no difference . Note however that i have 3 Roon Applications within Local Network ? They all look the same and toggle on and off together. Not sure if this is correct and none is called Roon Server ( just Roon)?

[vadim]

Hello @Richard_Beverley

Thank you for your message. Can you please use the directions found here and send over a set of logs to our File Uploader? Once logs have been uploaded, please let us know so that we can check the server for your files, thanks!

[connor]

Hi @Richard_Beverley,

Diagnostics indicate that you’re running an outdated version of RoonServer on this machine.

Can you please try the following steps on the affected Mac to force a fresh database? Only take these steps if you have a reliable Backup of your Roon library already.

First, double-check that you have a Backup, or you’ll need to rebuild your library from scratch.

• Exit out of RoonServer from the menu bar of Activity Monitor
• Navigate to your RoonServer’s Database Location
• Find the folders named “RoonServer” and “Roon”
• Delete them both. This will uninstall Roon completely.
• Reinstall the RoonServer App from our Downloads Page to generate a new RoonServer folder
• Restore your Backup

Let us know if this helps. Thank you!