Roon app UI unresponsive on Pixel 9a after running in background (ref#OD0TS1)

[Gary_Wasserman]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· After running in the background on my pixel 9a for some period of time Roon gets stuck. The UI is unresponsive, album art is a gray box, the current track is not displayed (sometimes), and the only thing that works is the menu bars. I usually navigate to home at which point things get back to normal. This seems to be more common when the queue is empty and nothing is playing.

Tell us about your home network

· Google Wi-Fi network, Mac running os15, many endpoints (Google home audio, ropieee streamers, Chromecast dongles). My pixel is running android16.

[vadim]

Hello @Gary_Wasserman

Thank you for reaching Roon support.

Please follow the next guide to collect the ADB logs.

Connect your PC to Android phone and install ADB (instructions are here (all platforms)). Then:

1. Type adb shell in terminal
2. Type logcat v (ref: http://developer.android.com/tools/help/logcat.html)
3. Reproduce the problem and let terminal print logs for 3-5 more seconds
4. Select output from the moment you started the reproduction of the bug till the very end
5. Upload the log here and let us know once you have done so:

https://workdrive.zohoexternal.com/collection/nocvrfc5b2ddab55140af8640f1d7ce13291e/external

[Gary_Wasserman]

WIll this work on my MacBook Air running Tahoe?

[benjamin]

Hey @Gary_Wasserman,

You should be able to gather Android logs using your Macbook. We’ll be monitoring for your follow-up!