Roon app update causes server failure on QNAP devices (ref#B0LXD1)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· The Roon app said I needed to update my devices. I said yes. My server quit working (a QNAP I5 all flash server). It was working fine until the update. I then switch to another QNAP server that had Roon installed, but only have one license. I switched authorizations and it was working.Again wanted to update. I did and now that one is also not working. In bothe cases, when looking at Roon from the server, I see it says Roon has stopped. I go in and stop and say start, same them. Obviously your latest update has a sever problem.

Tell us about your home network

· Router is a Firewalla Gold. Switch is a 24 port Sodala 2.5ghz. Also have tp-link WIFI 7 access points (not mesh). No problem with the network.

Hello @texas_redbeard and welcome to the forum.

The Roon Server package no longer works, please switch to the official Docker image to run Roon Server on your NAS. See also:

Hello @texas_redbeard

The native Roon Server application for QNAP has been deprecated and will no longer start. To restore your service, you must migrate to the official Roon Docker container using QNAP Container Station.

Please perform the following steps to get back online:

  • Install Container Station: Ensure you have the Container Station app installed from the QNAP App Center.
  • Deploy the Docker Image: Follow the official Roon guide to set up the Roon Server Docker image.
  • Disable the Old App: Go to your QNAP App Center and manually Stop or Disable the old Roon Server app to prevent it from interfering with the new setup.
  • Select New Server: Once the Docker container is running, open your Roon Remote app and click Select a different Roon Server.
  • Authorize: Choose the new server instance and log in. You will need to “unauthorize” the previous native QNAP installation to move your license to the new Docker core.

Provide an update once you have attempted to connect to the new server instance.

Thanks. New install works.

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Hello @texas_redbeard

Thank you for the update. Enjoy your music!

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