Roon application fails to launch (ref#F2G5U4)

Support
1

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· When I launch the Roon application, it does not start

Tell us about your home network

· I use ProtonVPN

2

Hi @gaetan.cheppe,

Thank you for your post.

Can you connect to RoonServer if you disable the VPN? Consumer VPNs can sometimes sever the remote connection to the server.

Our diagnostics servers show that the remote initiated a handshake with the server in the last set of logs. Have you been able to connect to RoonServer from another remote on this network?

We’ll watch for your response. Thank you!

3

Hi @gaetan.cheppe,

We haven’t seen a response and want to ensure you’ve found the support you need. This thread will soon auto-close without any further replies, so please reach out if you’re still experiencing connectivity issues. Thanks!

4

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.