Roon application fails to launch (ref#UTY1I6)

Support
1

Hi! What’s not quite right with Roon?

· Music won’t play or issues with my library

Music won’t play or issues with my library

· Trouble creating or restoring backups

Tell us what's going on

· Roon not running

Tell us about your home network

· Router ok

2

Hello @dinosaur128 ,

Thanks for reaching out to our support.

Can you please clarify for us in a little bit more of details what exactly is not running ?

You also stated that backups are not creating or restoring, can you please clarify what exactly happens ?

Unfortunately, we’re unable to retrieve an automatic diagnostics report from your Roon Server at this time.

We would like to ask you to manually gather the logs from your RoonServer and Roon folders and upload them to our Logs Uploader.

You can find instructions on accessing your logs folders here: Roon Logs Access Guide.

Thanks in advance for your cooperation.

3

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.