Roon application stuck on 'Waiting for' screen (ref#1NGRJV)

Support
1

What is the operating system of your Roon Server host machine?

· MacOS

What kind of device are you using to perform the login?

· Mac

Where are you trying to login?

· I can't log into Qobuz

Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manager (Windows) or rebooting your Roon Server machine.

· No, the issue remains the same

Different device

· I cannot switch to a different device

Are you still facing the issue on the different device

· No, the issue remains the same

Record the timestamp

· always let me waiting for Roon Server

Describe the issue

always let me waiting for oo

Describe your network setup

your Roon Server doesn't seem to be running

2

Hi @Yi_Shen,

If you’re encountering persistent connectivity problems on the same MacOS device you’ve used to host Roon Server, then it’s likely the built-in MacOS security severing Roon’s local network access.

Try navigating to System Settings → Privacy & Security → Local network and toggling on permissions for Roon.

Let us know if this doesn’t help. If you’re using an older MacOS instance, you’ll find that these options don’t exist. In that case, double-check whether any consumer VPNs or network security you’ve installed might be restricting Roon’s access to the network interface.