Roon ARC and Roon track count discrepancy (ref#5FJEXI)

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· App interface looks or behaves oddly

Tell us what's going on

· Roon ARC has a vastly different track count than Roon has

Tell us about your home network

· Unifi

Roon desktop has this track count:

You probably just have Settings > Show Hidden Tracks And Albums set to No in ARC.

Roon Home always shows the track (and album) number of all duplicate album versions included.

However, if you have Show Hidden Tracks And Albums set to No, the number in Roon > My Albums, My Tracks, and in ARC shows only the numbers of the primary versions, without duplicate versions.

If you change the setting to Yes, you should see the same numbers everywhere.

I tried your suggestion and it is still vastly different:

Then:

Hm, OK, then something is indeed off. I verified both settings before posting my comment, in Roon Home, Roon My Tracks and in ARC, and the numbers agree for me in both apps and change depending on the settings as expected.

Something for support staff then :slight_smile:

Thanks for the try, maybe I just have 50k extra tracks I’m not aware of :joy:

Hi @WWLAladdinSane,

Thanks for writing in and for sharing your report! Based on your account diagnostics, it looks like you may have duplicate watched folders active. Could you please share a screenshot of your Roon Settings > Storage?

With that, I do see you have Tidal synced to your account, but I’m not seeing any Tidal tracks tied to your Roon library. Does this sound accurate to you?

Thank you!

Thanks @benjamin !

re: Tidal - Yes, that is accurate. Almost everything in my library is a local stored file. There may be a small number of tracks on my wife’s profile that are Tidal tracks in a playlist, but nothing added to the library.

I looked at the Track view on Roon desktop and removed all my filters and noticed this was also inaccurate:

I either have 81669 tracks in ARC, 34358 per the home page and the Storage import count or 52724 in the Track screen.

To get a little crazier, we use a tag “Melonie Only” to indicate music that is for my wife only. I then filter that out in my track view. I applied that tag and did a select all. It has 32602 tracks selected, but 50027 in the reported result set. That makes no sense.

I don’t know if this impacts anything, but when the new version was released, I migrated to the official Roon docker container and restored from a backup.

@benjamin FYI - I checked this today before updating and noticed it is resolved. I wonder if some DB maintenance task ran before a backup that cleaned it up?

Anyways, thanks for looking into it :slight_smile: