ISSUE:
The issue is triggered when playing the following 24/48kHz track with “Lossy” quality settings:
Dragonforce - Three Hammers (24bit/48kHz version purchased from Qobuz)
It tends to be triggered at around 5:30 - 5:40 timestamp. It happens on both cellular and wifi connectivity with “Lossy” playback but NOT with “High Quality” playback. It happens with flac as well as wav 24bit/48kHz version downloaded from Qobuz but not with 16bit/44.1kHz version of the same album also downloaded from Qobuz. It does not happen with any of the other several tracks from the same 24bit/48kHz album I’ve checked.
Once the issue is triggered, Arc becomes overall less responsive and keeps playing back unreliably with “Unexpected playback error” or “Poor connection” messages (even with other tracks) until I restart Arc or (even better) the Samsung endpoint.
WORKAROUNDS:
- Download the track/album to Roon Arc, OR
- Set “Original Format” playback quality before starting to play the track/album.