Linn Klimax DSM connected to K50 via ethernet, Trinnov Amethyst connected via ethernet
Number of Tracks in Library
34,738 tracks
Description of Issue
Auto config did not work on ARC. I have set up my K50 with a static IP address and port forwarding using your instructions and it still can’t connect. Here’s the error code -
{
“connectivity”: {“status”:“NetworkError”,“status_code”:502,“error”:“error: Error: connect EHOSTUNREACH xxxxx:55002, response code: undefined, body: undefined”},
“external_ip”: {“actual_external_ip”:“xxxx”,“router_external_ip”:null},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“xxxx”,“found_upnp”:true,“error”:“<s:Envelope xmlns:s="http://schemas.xmlsoap.org/soap/envelope/\” s:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/\“><s:Body><s:Fault>s:ClientUPnPError<UPnPError xmlns="urn:schemas-upnp-org:control-1-0">501ActionFailed</s:Fault></s:Body></s:Envelope>”}
}
Who is your internet service provider? CenturyLink
Please list the make and model of your modem and router? modem: Zyxel C3000Z, Router: Orbi RBR850
Do you have any additional network hardware, like additional routers or managed switches? My core is connected to an Orbi satellite. No managed switches, but I do have a Melco S100 switch connected to the Orbi satellite
Does your network have any VPNs, proxy servers, or enterprise-grade security? Nope
What machine are you using as a Roon Core, and how is it connected to the internet? **My core is on an Antipodes K50 and it is connected via ethernet to the Melco S100 ** Orbi Satellite → Melco S100 → Antipodes K50
Have you had a chance to try ARC with mobile streaming on the go, or are you still encountering port forwarding errors?
Once Bridge mode is enabled on the Zyxel modem/router, I recommend you try disabling UPnP on the Orbi router to see if the port is forwarding correctly.
We’re here to support should you encounter any issues.