Roon ARC cannot access Roon Server error (ref#EQ1QNU)

[RAJ_KHARA]

Hi! What’s not quite right with Roon?

· Can’t reach my Server, remotes or ARC

Can’t connect to my Server, remotes or ARC

· Other ARC issues

Tell us what's going on

· Not ready, Roon ARC will not be able to access roon server error

Tell us about your home network

· netgear CAX80. Ethernet hardwired into nucleus one. roon remote is an ipad

[DDPS]

Network Error with IPv6 and IPv4 Connectivity Failing (ref#FXB3XA)

Hello @John_Faber Thank you for the report. Your diagnostics show “status_code”: 530 and “error code: 1016”. These errors indicate a temporary issue with the cloud infrastructure provider (Cloudflare), which is preventing your Roon Core from successfully running the connectivity test. Please give it some time and keep an eye on the status page: CloudFlare Status Page Because the test itself is failing to reach our servers, the “Not Ready” status and the UPnP errors you see might be misleadin…

Common error right now, and not a real problem for most, fortunately.

[vadim]

Hello @RAJ_KHARA

Thank you for contacting Roon Support. Please clarify whether you are actually experiencing issues with ARC or if you are simply concerned about the error message.

[RAJ_KHARA]

Arc seems to be working today. However, the error message is still there.

[vadim]

Hello @RAJ_KHARA

Our team reported that the issue with the infrastructure is fixed, so the message should be gone as well. As ARC is working and cloud infrastructure become to normal, we are closing the thread as resolved. Enjoy your music!