Roon Arc Can't Connect ASUS RT-AX86UPRO

[Anthony_Maisano]

Roon Core Machine

Roon Core is a Intel 5930k
16GB Ram

Networking Gear & Setup Details

Modem: Arris S33
Switch: TP-Link TL-SG105
Router: ASUS RT-AX86UPRO
Connection: Ethernet
No VPN

1. ISP: Cox

2. Modem: Arris S33
   Router: ASUS RT-AX86UPRO

3. Switch: TP-Link TL-SG105
   Second Router: Netgear Nighthawk R7000 (on seperate PC)

4. No VPN

Description of Issue -

I upgraded my router for my media server from a Netgear AC2000 to the ASUS. Everything was working fine with the Netgear but I can’t get ARC to connect using the ASUS. I have the IP for my core set to the same it was on the Netgear and the port forwarded but I’m not having any luck.

The Netgear R7000 is connected to a seperate PC and both routers are using the same modem.

This is the error I’m getting:

{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“68.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“null”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“10.0.0.1”,“found_upnp”:true,“error”:“doaction request return statuscode: UnknownError”}
}

Thanks