Roon ARC connection issue on iPhone with security alert (ref#TIPPGB)

Support
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What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

How can we help?

· I am experiencing freezes or crashes

Other options

· Other

Describe the issue

I am connected to Roon Arc whith my iPad, I want to connect my iPhone (which has been connected) to Arc too, but account.roon.app is working endless and I have no more information except Roon security alert

Describe your network setup

I have my roon files on a synology DS718+ for a long time and my access is done through WRX560 which is working fine for Roon Arc geforce I tried to change

2

Hi @Philippe_Andrieu,

Thank you for your post. Just to confirm - are you encountering a login loop, where you are simply brought back to the login page again after signing in on your iPhone?

I’d first ensure content blockers are disabled for Safari. Try clearing the cookies as well.

If you’re having problems with port forwarding (the Settings → ARC page in Roon reads “Not Ready”), then please let us know. This will require some additional steps, outlined below:

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