Roon ARC connection issues after last update (ref#9FV0YX)

[Max_Mackenzie]

Hi! What’s not quite right with Roon?

· None of the above quite fits

None of the above quite fits

· None of these quite match

Tell us what's going on

· Last update from Roon killed my Arc connections

Tell us about your home network

· Router in bridge mode to Deco X50 Mesh TPlink24 Gbswitch, RoonServer bases Mini M2 Sonoma latest update 16/512 + 48TB Raid 10 Roon connected with dedicated FiberOptic to steamer Deco Portforwarding for Roon ARC int/ext identical.

[Carl]

Hi @Max_Mackenzie, checkout this post …

ARC Connection Error on Android and Windows App - NetworkError code: 1016 (ref#A6AD8S)

Hello @Mandrill You have correctly identified the situation with your observation about the Android app. The errors you are seeing in the Roon Core settings (status_code: 530, error code: 1016) are due to a widespread infrastructure issue with Cloudflare, which Roon uses for connectivity testing. Here is what is happening: Your Network: Is actually configured correctly (as proven by your Android app connecting successfully). The Error: Is a false negative. The Roon Core is trying to ask our…

[alex_h (Alex)]

Hello @Max_Mackenzie ,

Thanks for reaching out to us with this question.

What @Carl said is right. We are still working on fixing the current issues and expect them to be resolved soon.

Once you stop seeing error codes 1016 and 530, it means that the problems have been resolved.

Thanks.

[connor]

Hi @Max_Mackenzie,

The upstream infrastructural issues affecting the Roon Settings port test have been resolved.

Please let us know if you’re still having issues with ARC connectivity at this time.

Thank you!

[connor]

This thread is now closing due to inactivity. You can reactivate the conversation by submitting a new tech support request here and our team will pick up the case. Thank you!