Roon Arc crashes when using USB DAC beta

Support
1

Connected Audio Devices

Samsung S23 Ultra and AK HC2 dongle

Description of Issue

Roon Arc crashes/software quits soon after enabling external USB DAC (AK HC2 dongle). It used to work, but now it just quits the program. Have tried clearing the cache, uninstalling and reinstalling Arc.

Roon Arc works fine when not using a dongle i.e. playing using the phone dac.

Any ideas? or just give up using the dongle..?

3

Unfortunately this is an issue a few of us have had: https://community.roonlabs.com/t/roon-arc-build-182-crashing-with-certain-usb-dacs-on-android-investigating/ I think the HC2 has come up in the list of DACs that are having issues.

1 Like
4

ah…crap…
thanks man. i must have missed that thread.

1 Like
5

A post was merged into an existing topic: Roon ARC Build 182 Crashing with Certain USB DACs on Android [Investigating]