Roon ARC crashes

[Bruce_Josyfon]

Roon Arc crashes on the splash screen when trying to run on Samsung Galaxy Fold 5. Latest arc and android version.

[Menzies-Old]

Hi @Bruce_Josyfon

Welcome to the Roon Community.

I’m just a fellow Roon user.

There’s a new update for Roon Core and Roon Arc on Android.

Might be worth updating and try again.

Also update you Roon Core.

Roon 2.0.23 and ARC 1.0.43 are live!

Hello Everyone, In this maintenance update, we’re focusing on improving the ARC client by fixing a few bugs. We’re also making some minor changes to Roon that will set the stage for new features down the line. Please note, that there are no updates to the mobile version of Roon in this release. Thank you for your continued support, The Team at Roon Labs What’s new in this release? Build Numbers Application Version Roon / RoonServer 2.0 (build 1311) production Roon ARC iOS 1.0 (b…

Of you’re still having issues after this, there’s the support template you could complete to further understand you set up (HiFi, Network etc)

[Bruce_Josyfon]

Thank you for your reply. I have the latest Roon and ARC client but the app does not go past the initial logo splash screen.