Since last update to core and ARC none of my 200+ downloads are now accessible when ARC is offline or cannot connect to server. It’s just been synced so this isn’t the issue as soon as I switch offline mode on they are unavailable to play.
Please explain why this happens in the first place as it’s something that’s been going on for as long as downloads was added . It’s just not good enough as this happens regular to different users. This time I think I am done with the app if I can’t get access to them again I’m not wasting more time adding them again for it to happen again.
Thanks for reaching out with your message! For us to be able to better assist you, can we kindly ask that you resubmit a proper support ticket by filling out the questionnaire using the below link? Please select the option that best matches your specific issue type instead of simply selecting “other”, as this form was created to help diagnose issues while gathering information and it will allow the support team to be able to best assist with your specific issue type. Thank you!
There wasn’t any options that suited this issue. Which is why they are blank. I used the ticketing system already to make this one. And I explain the problem in detail in the post as it didn’t give me an option to add it.