Roon Arc Error: UPnP Service with WANIPConnection not found on network (ref#S1B4MY)

[jshih003]

Network Setup

· My only router was provided by my ISP

ARC Status

· ARC is *Not Ready*

Roon Error Code

· “Did not find UPnP service with WANIPConnection on network”

Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?

· I've turned UPnP/ NAT-PMP on and ARC won't connect

Select the Diagnostic Keyword or Text String

· Something else

Don't give up yet.

· I'm stuck. I'd like to create a post to ask Roon Community for help.

Describe the issue

Roon Arc Error: Did not find UPnP service with WANIPConnection on network

I've tried:
- Turning router on/off
- Toggling UPNP on/off
- Manually opening port forwarding in modem settings with matching port numbers

All according to troubleshooting tips posted

Describe your network setup

- Bell Canada
- Bell Giga Hub
- Asus Zenbook Laptop

[jshih003]

Solved, Firewall issue.

[connor]

Hi @jshih003,

Glad to hear it. We’ll mark this resolved - it will remain open for another few days in case the issue returns or you have follow-up questions.