Roon ARC fails to play movements together for classical works (ref#BTGCAJ)

[Evan]

What’s happening?

· Something else

How can we help?

· None of the above

Other options

· Other

Describe the issue

ARC does not play together movements of classical works like Roon, at least when playing a playlist with shuffling. Some works have movements that are split across tracks, and ARC not playing the tracks together results in the movement being interrupted.

Describe your network setup

Not relevant

[noris]

Hi @Evan ,

Thanks for the report. Can you please provide a few examples of classical works that display this behavior? If they are located on TIDAL/Qobuz that would be preferable so that we can try to reproduce the issue on our end.

[Evan]

Here is the example that prompted me to open this case:

Work as appears in my library:

Work as appears in playlist:

When the playlist was shuffled, the first track was played but not the second. This is an example of where the two really need to be played together: the first is just an introduction to the second.

I have this on CD imported locally into my library. This is the album on Qobuz: https://www.qobuz.com/us-en/album/ries-cello-sonatas-robert-hill-guido-larisch/kr63ssm192rwb

[connor]

Hi @Evan,

For the local version of this album, please share a screenshot of the Multi-Part Composition Grouping settings in the Album Editor screen:

(for example)

[Evan]

In ARC, if I play a playlist shuffled, and then look at the queue, it does not look like any of the songs are grouped to play together.

In Roon when I play a playlist shuttled, and then look at the queue, I see many songs grouped as e.g. “(2 parts)” or “(4 parts)”.

Does ARC have the functionality to play parts together?

Thank you.

Evan

[benjamin]

Hey @Evan,

Thanks for the report! Our team should have more information to share next week. We appreciate your patience in the meantime!