· Something else
· None of the above
· Other
ARC does not play together movements of classical works like Roon, at least when playing a playlist with shuffling. Some works have movements that are split across tracks, and ARC not playing the tracks together results in the movement being interrupted.
Not relevant
Hi @Evan ,
Thanks for the report. Can you please provide a few examples of classical works that display this behavior? If they are located on TIDAL/Qobuz that would be preferable so that we can try to reproduce the issue on our end.
Here is the example that prompted me to open this case:
Work as appears in my library:
Work as appears in playlist:When the playlist was shuffled, the first track was played but not the second. This is an example of where the two really need to be played together: the first is just an introduction to the second.
I have this on CD imported locally into my library. This is the album on Qobuz: https://www.qobuz.com/us-en/album/ries-cello-sonatas-robert-hill-guido-larisch/kr63ssm192rwb
Hi @Evan,
For the local version of this album, please share a screenshot of the Multi-Part Composition Grouping settings in the Album Editor screen:
(for example)
In ARC, if I play a playlist shuffled, and then look at the queue, it does not look like any of the songs are grouped to play together.
In Roon when I play a playlist shuttled, and then look at the queue, I see many songs grouped as e.g. “(2 parts)” or “(4 parts)”.
Does ARC have the functionality to play parts together?
Thank you.
Evan
Hey @Evan,
Thanks for the report! Our team should have more information to share next week. We appreciate your patience in the meantime! 
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Hi — is there any update available for this issue?
Thank you!
Hey @Evan,
No updates, unfortunately - do you see this issue with both versions of the album? From your local library as well as Qobuz?
Feel free to upload a copy of the issue album to our uploader below so our team can better assess, thank you!
This is all with local library only — no Qobuz or other streaming service. I only gave a link to Qobuz above so you could see the album structure (as was requested), but the version I have is from CD.
Hi @Evan ,
Thanks for the details, we’ve forwarded your report to our QA team and will let you know once they’ve had a chance to look into this, thanks!
Hi – just to add, I’m almost sure that this used to work with ARC somewhen in the last year, but I am not sure when it stopped working. It is not an obvious problem until you run into a piece that doesn’t make sense unless the two tracks are played together, like the example above.
Hi @Evan,
Thank you for the additional information, our team was able to reproduce the issue and have a ticket in with development for a fix. While we can’t speak on specific timelines, we’ll be sure to include the fix when it’s live in our software release notes, which you can find below.
Thanks again for sharing the report!
