Roon ARC fails to sync local file to Tidal playlist (ref#WSJHIA)

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· Other

How can we help?

· None of the above

Other options

· Other

Describe the issue

When im using Roon Arc and try to save local file to Tidal playlist (sync) it always failes. If I try the same with Tidal track (in my library) it works.

On the main Roon app I can save local file to Tidal playlist and it sync to Tidal.

Describe your network setup

Asus Router

Hello @Moonshiner

We’ve discussed this with our senior QA and development teams. The team is investigating some possibilities here and, as soon as that investigation is complete, we’ll be sure to follow up ASAP.

You have our apologies for the trouble here, and we’ve greatly appreciated your patience as we continue investigating this tricky issue. We’ll be in touch as soon as we can.

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