Roon ARC is not authorized (ref#K30KQX)

[camos2000]

What’s happening?

· I'm having trouble with Roon ARC

What best describes your issue with ARC

· I can't log into ARC but I can log into Roon

How can we help?

· None of the above

Other options

· Other

Describe the issue

ARC non è autorizzato

Describe your network setup

Vodafone station

[vadim]

Hi @camos2000,

Thank you for reaching out to Roon, and welcome to our community!

We’re sorry to hear you’re experiencing issues with Roon ARC. To better assist you, could you please provide some additional information about the problem?

1. Are you having trouble logging into your account in the ARC application?
2. Are you unable to authorize your Core after successfully logging into ARC?
3. What is the status shown under Roon → Settings → Roon ARC? Do you see any error messages there?

We also recommend checking out our Getting Started with ARC video—have you had a chance to follow the steps outlined there?

Additionally, if possible, please share screenshots of any error messages you’re seeing, either in the ARC mobile app or the Roon desktop application.

Looking forward to your reply so we can help resolve this!