Roon ARC Issues - "Roon ARC was unable to securel access your Roon Server"

Roon Core Machine

Roon Optimized Core Kit

Networking Gear & Setup Details

TP-Link Deco on WIFI (strong connection)

Connected Audio Devices

Number of Tracks in Library

Description of Issue

Please I can’t get my Roon ARC to work, I keep getting the error message. Any advice? Tried most things suggested in this community e.g. port forwarding, etc.
Don’t really understand coding so not sure what the text below means. Thanks!

“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“”,“actual_external_ipv6”:“null”,“router_external_ip”:“”},
“status”: “status”: MultipleNatFound
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“”,“found_upnp”:true}

This is the problem and it is either caused by your ISP or your home network setup.


You are a star! The issue solved was getting so frustrated, been months dealing with this. So happy right now, thank you!!! Just got into my ISP router opened a port and assigned a number and it worked. Lifetime membership here I come!!! Thanks again!

1 Like

That’s great :slight_smile:

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