What is the operating system of your Roon Server host machine? · Nucleus What kind of device are you using to perform the login? · iOS Where are you trying to login? · I can't log into Qobuz Please try to restart your Roon Server by closing the Roon Server app in the taskbar (MacOS), task manage…

Hey @Sander_Deeleman , Thanks so much for taking the time to write in and share your report! Sorry to hear about your playback issues with Arc. Does this only occur when attempting to play via carplay? Or, are you not able to stream Qobuz content from Arc with any output? We were able to review a …

Thanks for the suggestions. I already did a force-quit with no success. Until now it wasn’t only CarPlay but also Arc on my IPhone. I just removed and reinstalled the app on my iPhone and can play music from Qobuz through my iPhone. I will try Arc via CarPlay tomorrow. For now it seems that reinstal…

Hello @Sander_Deeleman , Thank you for the update and for providing the screenshot. You were completely spot on regarding the timing! The “Problem communicating with Qobuz” error you experienced in ARC was directly tied to the recent infrastructural issues Qobuz had with their Akamai content delive…

Sorry, Since the screenshot I have tried it frequently and every single time I get the same response: “problem communicating with Qobuz”. Even one minute a go. It doesn’t matter if I am using wifi (my own or elsewhere) or cellular. When using the Qobuz app the music plays normally.

@vadim - I think you are confusing this ARC communication issue with the issue that Qobuz had with their CDN, which affected all of Roon, not just ARC. The CDN issue has indeed been resolved, but the ARC communication issue is an ongoing problem. [image] ARC unable to strea…

And @vadim : [image] ARC unable to stream Qobuz due to communication issue (ref#JMLBMA) [Ticket In] Support Testé avec un VPN localisé en argentine cela fonctionne c’est donc un problème d’identification et de réseau

Hello @Sander_Deeleman , We are looking into this issue with Qobuz’s help, for the latest updates, please see this thread: [image] ARC shows "Problem communicating with Qobuz" on some EU networks -- Qobuz CDN issue, investigating (ref#JMLBMA) Support Hey ever…

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Roon ARC issues with Qobuz playback via CarPlay on iPhone (ref#JM9G9M)

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