Network Setup
· My only router was provided by my ISP
ARC Status
· ARC is *Not Ready*
Roon Error Code
· “natpmp_autoconfig”: {“status”:“NotFound”}, “upnp_autoconfig”: {“status”:“NotFound”} }
Have you successfully located and enabled the UPnP or NAT-PMP settings in your router's web UI?
· I've turned UPnP/ NAT-PMP on and ARC won't connect
Select the Diagnostic Keyword or Text String
· Something else
Don't give up yet.
· I'm stuck. I'd like to create a post to ask Roon Community for help.
Describe the issue
I haven’t changed any settings on Roon but ARC this week has been unresponsive. Looking at the settings in Roon and get the following: {
"ipv4_connectivity": {"status":"NetworkError","status_code":502,"error":"error: Error: connect EHOSTUNREACH 178.ddd.fff.ggg:55002, response code: undefined, body: undefined"},
"ipv6_connectivity": {"status":"NetworkError","status_code":504,"error":"error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined"},
"external_ip": {"actual_external_ip":"178.ddd.fff.ggg","actual_external_ipv6":"fe80:aaa:aaa:aaa:bbb:ccc:ddd:eee","router_external_ip":"null"},
"natpmp_autoconfig": {"status":"NotFound"},
"upnp_autoconfig": {"server_ip":"192.168.40.1","found_upnp":true,"error":"Did not find UPnP service with WANIPConnection on network"}
}
Describe your network setup
ISP = POST LUXEMBOURG. Model of Router is “HEIGHTS HT-178AX-V2-POST”. OS of Roon Server is Rock running on a NUC 16gb, wired in via Ethernet cable.