Roon Core Machine
Mac Mini MacOS Catalina 16GB RAM 2.5 GHz Dual Core i5
Networking Gear & Setup Details
- Who is your internet service provider?
Wave Broadband (WIFI), AT&T (Cellular)
-
Please list the make and model of your modem and router?
Modem Netgear CM1100
Router Eero Mesh -
Do you have any additional network hardware, like additional routers or managed switches?
-
Does your network have any VPNs, proxy servers, or enterprise-grade security?
Connected Audio Devices
Description of Issue -
What is the exact port forwarding error message you see in the Roon Settings → ARC tab?
{
“ipv4_connectivity”: {“status”:“NetworkError”,“status_code”:504,“error”:“error: Error: ETIMEDOUT, response code: undefined, body: undefined connected? undefined”},
“external_ip”: {“actual_external_ip”:“66.aaa.bbb.ccc”,“actual_external_ipv6”:“null”,“router_external_ip”:“66.aaa.bbb.ccc”},
“natpmp_autoconfig”: {“status”:“NotFound”},
“upnp_autoconfig”: {“server_ip”:“192.168.4.1”,“found_upnp”:true}
}
ARC worked until recently. Port forwarding setup in router:
IP Address 192.168.4.74
MAC Address: 68:5b:35:ca:cc:c7
Port forwarding 55845 (Enabled)
TCP & UDP checked
Port forward checked
UPnP On
DHCP & NAT Automatic
When I test in Roon App:
“Roon ARC was unable to securely access your Roon Core”
Roon Core IP: 192.168.4.74, Port 55845